Payments & Security Terms

BeauSilk.in ensures that every transaction you conduct with us is in a safe and secure environment. We value the trust you place inus. Please read this document on payments and how we ensure security.

What are the payment options which BeauSilk provides me?


At BeauSilk you can shop with any of the following options

On our website:

  1. Visa and MasterCard Credit Cards.
  2. Debit card for more than 50 banks.
  3. Net Banking of all major banks like ICICI, HDFC, SBI, Axis etc. We currently support 50+ banks which contribute almost 99% of all net banking related transactions.

At the time of delivery:

  1. Card on delivery
  2. Cash on delivery

We do not offer cash or card on delivery options for pre-orders. Pre-orders require a pre-payment to book the product and confirm the order in advance. So even if one of the products in your order is a pre-order, you will not see the payment on delivery options while placing the order. To avail payment on delivery on the normal orders, pre-orders need to be separated out as a separate order


Do you offer Payment on Delivery options (Cash / Card)?


We offer Cash on Delivery.

We also offer the option of paying via a credit/debit card at the time of delivery. Visa and MasterCard are accepted. If you are opting for this payment option, please ensure that you have the right card with you at the time of delivery.

However please note that in cases where customers expect orders to be delivered after a long delay (which is communicated to us at the time of telephonic order confirmation), we will need to cancel the order and customers will have to pay in advance (using other payment options) to re-order.

We do not offer cash or card on delivery options for pre-orders as there is a prepayment required to book the product in advance. In caseany of your products are a pre-order, then you will not see the payment on delivery options while placing the order. To avail payment on delivery on the normal orders, please separate out all pre-orders as a separate order.

We have additional verification / pre-payment requirements based on the order size / delivery location which will be communicated to the customer over phone on a per-customer basis.


What should I keep handy for my online transaction?


  1. For Credit Cards keep your card which has the details of card holder name, number, CVV and expiry date. Apart from this you also need to have your 3D secure password / OAC.
  2. For Debit Cards keep your card which has the details of card holder name, number, CVV and expiry date. You will be redirected to the bank site for 3D secure authorization. So keep your OAC or IPIN handy as well
  3. For Net Banking you need to keep your account number as well as your IPIN handy.


Is it safe to use my credit card, debit card or net banking?


Absolutely. Shopping with is completely safe. Transactions with BeauSilk are via the payment gateway Ccavenue, which is both VeriSign SecuredĀ® as well as PCI compliant. The VeriSign SecuredĀ® Seal is the most trusted security mark on the Internet. PCI stands for Payment Card Industry and Ccavenue is compliant with the global information security standards defined for organizations which handle cardholder information. Be assured that your card or account information is encrypted as it travels over the Internet making it well and truly safe.


Does BeauSilk.in store my card or account information?


BeauSilk.in does not collect or store your account information at all. Your transaction is authorized at multiple points, first by Ccavenue and subsequently by Visa/Mastercard/Banks directly without any information passing through us.However we monitor and review transactions on an on-going basis, to identify potentially fraudulent situations and take immediate corrective steps to mitigate/limit any damage caused/likely to be caused from the same.


What other things should I keep in mind during an online transaction?


  1. During the payment process using netbanking you may be redirected to your bank website. Once your transaction is completed you will be brought back to the BeauSilk website with your order details which you can keep a copy of.
  2. Never press the browser back button when the transaction is still currently being done.


How will transactions on BeauSilk appear on my Credit Card / Bank statements?


All transactions on BeauSilk.in will under the heading of "BeauSilk.in" on your Credit Card / Bank statements.


What should I do if a transaction fails?


Transactions could fail due to multiple reasons. Please check for the following:

  1. Information passed on to payment gateway is accurate i.e.: account details, billing address, password (for net banking)
  2. Your Internet connection is not disrupted in the process

If your account has been debited after a payment failure, it will be rolled back within 7 working days. Please direct all questions and further clarifications regarding the above statement to beausilkin@gmail.com

Back to Top